Recently, the library homepage has launched the "SMU Library Assistant" reference helper. This AI reference librarian, uniquely tailored for our university library, was meticulously developed by integrating artificial intelligence technology with the library's knowledge base. It not only possesses excellent capabilities in semantic understanding, logical reasoning, and natural language processing but also provides round-the-clock reference services, quickly answering various common questions encountered by readers while using the library. These include inquiries about basic library information and services, related business consultations, and instructions for using facilities and equipment. Readers can open the library homepage, click on the "SMU Library Assistant" logo in the lower right corner of the page to start a conversation and quickly get their questions answered.

The launch of the AI reference librarian represents a preliminary attempt by the library to explore the application of AI technology in reader services. While providing readers with a convenient consultation experience, it also offers valuable experience for the library to continuously explore smarter and more innovative directions for its future services. Moving forward, our university library will continuously optimize the various functions and service quality of the "SMU Library Assistant" system, striving to provide readers with a more excellent, efficient, and convenient library experience. This aims to ensure every reader can navigate effortlessly through the ocean of knowledge and fully enjoy the rich resources and considerate services offered by the library.

2025-01-08